Brooks Plumbing Olympia, Washington
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Customer Satisfaction Survey

 

 

Customer Satisfaction Survey

 

 

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Customer Satisfaction Survey

At Brook's Plumbing Co., our number one goal is to meet your needs and exceed your expectations. Please fill out the form below as an aid in improving our service to you.

If your encounter with us was positive, we would love it if you told your friends. If however, you see areas we can do a better job, we want to hear that too.

If you like, I will personally contact you in regards to the problem.

Terry Middlebrook
President
Brook's Plumbing Co.

 

*Last Name: 
*First Name: 
*City: 
*Phone: 
*E-Mail: 
*Best method to contact you: 
Description of job:

 
Was our technician courteous and professional?  YES
 NO
Did our dispatcher work with you to set up a convenient appointment time?  YES
 NO
Did our technician arrive during the scheduled time frame?  YES
 NO
Do you feel our technician was professional in dress and conduct?  YES
 NO
Do you feel our technician properly diagnosed your problem?  YES
 NO
Were you satisfied with our technician's recommendation and subsequent flat rate price?  YES
 NO
Was the recommended service completed to your satisfaction?  YES
 NO
     If no, please explain:
Did our technician wear protective shoe coverings?  YES
 NO
Could our technician have cleaned up better?  YES
 NO
     If yes, please explain:
Why did you choose Brooks Plumbing Co. for your service needs?
Would you choose Brooks Plumbing Co. again?  YES
 NO
Would you like us to contact you about your experience?  YES
 NO
 
   


- Serving Olympia, Lacey and Tumwater -

  Brooks Plumbing
5709 Lacey Blvd. SE, STE 203
Lacey, WA 98503		 Office Hours:  8-5  M-F
 
360-956-7220   phone
360-956-3279   fax